Business

Entering Into the Digital Space: Here Are Things You Can Digitilize in Your Business

By Christy Bella | June 18, 2024

Entering Into the Digital Space – Things You Can Digitilize in Your Business

Imagine a world where collaboration between your teams is seamless from anywhere, customers are satisfied with your effortless online experience, and data-driven insights guide every decision. This is not a dream but a reality for businesses that have embraced digital transformation. Whether you are a startup or a seasoned company, things can always be digitized to ease the paperwork in the office. We have prepared a list of things you can digitize in this guide.

1. Onboarding and Off boarding

Traditional hiring is often tiring as it is face-to-face, and HR has to review all the documents from applicants carefully. Take, for example, hiring a personal secretary; it is just a single person, but over 100 people will make an application and deliver the requirements. Unlike traditional digital onboarding, there is software that can sort all those documents within minutes and produce the most competent people for the job.

This reduces the time wasted to go through all the documents. Digital onboarding also offers an efficient and comprehensive way out for businesses that hire remotely. This same goes for offboarding; you can automate the process and have a consistent system that manages every employee’s departure.

2. Files and Records

Every business needs a reliable document management system that handles employees, documents, contracts, customer data, internal policies, and invoices. Traditionally, businesses kept physical files prone to security breaches and destruction. It was not very easy to locate a document from long ago. With a centralized electronic document management system[EDMS], personnel can store documents securely, control who has access, and make them easily accessible for reference. Documents can also be backed up in the cloud, making it easy to recover them in case of loss.

3. Customer Service

With digital data analytics, businesses can study customers’ purchase patterns, preferences, expenditures, frequently visited sites, and what leads to purchases. This will aid the company in presenting every customer with a personalized event. A business can also transition into having a physical and online store where customers can make orders. A website will simplify choosing a courier, making payments and tracking the delivery process of the ordered goods. Overall, customers will be more satisfied with their online experience and will like to visit your store again and even refer it to friends.

4. Data analytics and Insights

For a long time, businesses have made decision based on their intuitions or “gut feeling”, experience and what felt popular. With advanced digital insights, AI and machine learning, business can make more informed data-driven decisions. Using these tools, data collected from the market and customers can be digitally analyzed and transformed into useful insights that can aid in making critical decisions. They can also analyze customer behavior, preferences, sales data, social media trends and weather focus to predict supply and demand.

By digitizing your business, you reduce the risks of investing in areas that can break the business. You can also improve production through 3D printers, digital prototyping, user testing platforms, and feature tracking.