How Can You Utilize GPS Vehicle Tracking for Your Business?
In recent years, with the rise of technological innovations across the world, the use of GPS navigation has become second nature for many of us. What many people don’t realize, however, is how beneficial this technology can be when it comes to their businesses. GPS vehicle tracking is a powerful tool, and its popularity is spiking for those who use vehicles as part of their day-to-day running. So, how can you utilize it for your business?
One of the most common uses of GPS vehicle tracking is fleet management. For companies who oversee a fleet as part of their service – whether that is small or large – fleet management software offers a complete system for compliance, safety, efficiency, and customer service. This results in improved efficiency, a reduction of labor and fuel costs, and the optimization of your fleet with real-time tracking capabilities. In addition, as part of their ability to manage small or large workforces, these software tools can expand with the business, offering peace of mind that, no matter how much your company grows, they will always offer the same service.
If your business offers its own delivery service as part of the overall product sale, it is worth considering implementing GPS vehicle tracking into your workflow in order to improve your customer service capabilities. With the tracking installed, you will be able to accurately offer an expected delivery time to the customers at the other end of the delivery, which will update in real-time without you needing to directly establish contact with them. This extra step of transparency in the purchasing process is guaranteed to improve the customer’s experience, heightening the likelihood of them returning to your business and recommending you to their friends and family.
Re-Routing and Re-Distributing
In the same vein as the delivery point above, GPS vehicle tracking offers you the capability of re-routing and/or re-distributing your drivers in real-time. In the event of an unexpected incident on the driver’s route, such as a car accident, the GPS can assist in devising a new route for the employee. This improves both the delivery time experienced by the customer and the safety experienced by the driver. From an administration point of view, many GPS tracking tools will also record archival routing information, allowing the fleet manager to calculate any differences in calculated costs as a result of this re-routing.
GPS vehicle tracking can be used to perform regular, updated diagnostics on the vehicles within your business. Through day-to-day use, vehicles will inevitably suffer wear and tear, which is why it is important to ensure that you are up to date with the maintenance of each machine. This tool will assist you in doing so, by analyzing the vehicle in real-time and delivering the data back to your fleet manager. Once a potential problem has been flagged, the vehicle can be scheduled for a diagnostic check, allowing you to stamp out the problem before it disrupts your business.