A Guide to Choosing a Cleaning Company for Your Business
Choosing the correct corporate cleaning company for your business requires careful consideration. You want to be certain you choose the best company the first time before signing any long-term agreements. This article will provide four top tips to help you choose wisely.
1: Reputation and Credibility
It is essential for you to research a potential contract cleaning company. Ensure that your business is an active member of the business industry, such as the Chambers of Commerce, or of industry associations, including the BC Contract Cleaners Association. By being a part of these associations, you are able to review cleaning companies’ social media profiles, reviews, and see how they engage with their clients. Remember, it is recommended that you ask for references to check on the services being provided, including problem solving and quality assurance services.
2: Positive Business Practices
Before choosing the cleaning company, it is important to consider how long the business has been operating. If company has been operating for a longer timeframe, this indicates sustainability. If the business shows current sustainability as a legitimate company, it is likely that it will remain in business for several years to come.
Permanent office and administration support are good signs that you are working with a good cleaning company. This can ensure that the sales and service teams are well supported with their administrative tasks, such as correct billing and invoicing. To determine these issues, it is recommended that you discuss the invoicing and payment options with the accounts receivable clerks to get to know the employees.
It is also advised that you ensure the cleaning company is licensed, insured and bonded. Accidents will happen, and you do not want to be left high and dry. Simple accidental floods can cost millions, so it is important that the company is insured for a minimum of at least £5 million.
3: The Services that are Provided
Looking for a company who can do all of this with using an email or with a short phone call can be beneficial. The cleaning company operating as a full-service provider, offering both exterior and interior cleaning services, can provide an all-in-on service that will help save money.
Customer service is significant, but your business needs to be willing to work with you according to a schedule with the quality of work expected. All cleaning work needs to be customizable to the client and not the client to the cleaning company. Remember to question the cleaning supplies, the bathroom supplies, the paper products, the garbage bags, and the lighting so you are not left without supplies. A reputable cleaning company can service and maintain of its own resources at its own costs to ensure the customer is well serviced.
4: Hiring and Training Practices
It is important to note that the cleaning service will be operating in the property after hours. Question about their hiring practices, the training options, and the background checks regarding employees. Reputable companies use legally registered and trained staff prepared to clean your property. Always search for a cleaning company offering in-house training for new and current staff to ensure the high-quality service. Here is another tip: do not utilise a cleaning company that provides quotes over the telephone. A good cleaning company will need to see the property before offering an estimate.